Thank you for shopping with us

Returns and Refunds

We offer a 30-day money-back guarantee.

To be eligible for a refund, you must return the product within 30 calendar days of your purchase, in the same condition you received it — unused and undamaged.

Once we receive and inspect the returned item, your refund will be issued to the original payment method. Refunds typically appear within 5–10 business days (depending on your bank or card provider).

❗️Refunds will not be granted if:

-The product is returned damaged or in used condition

-The return is initiated after 30 days from purchase

Our pocketbooks are designed for daily use, and normal wear and tear is expected over time. If your book becomes damaged well after the refund period, we cannot offer a replacement or refund — thank you for understanding.

If anything is unclear, feel free to reach out at liam@pocketparamedic.co.uk. A member of the team will get back to you within 3 working days